|International? We recommend:
|Shipping and handling charges are a FLAT RATE of $5.99* for all Standard Shipping method orders and FREE for orders over $49.00 within the continental 48 U.S. only, excluding Alaska, Hawaii, Virgin Islands & Puerto Rico.|
Orders are shipped by one of these methods: UPS Ground, UPS SurePost, USPS First Class or Priority Mail. We have warehouses on the East Coast and Mid-West. Standard delivery time is 2-10 days depending on your location. Please allow 1 business day for warehouse processing after you have placed your order. For faster delivery you can have your order shipped via UPS 3 Day Select.
|Standard Shipping (2-10 days + 1 business day for order processing)|
|3 Day Select (3 business days + 1 business day for order processing)|
All items are shipped with a verified UPS or USPS tracking number for online tracking and delivery confirmation. Orders received over the weekend may not process for shipment until Monday morning. UPS does not deliver packages on Saturday and Sunday. USPS may delivery your package on a Saturday. Both do not deliver on national holidays.
Orders to Alaska, Hawaii, Puerto Rico, Guam and the US Virgin Islands are shipped based on USPS real-time costs depending on the weight of the package, delivery method and final destination. We do not currently ship to international addresses.
NOTE: Packages less than 1 lb may ship via USPS First Class Mail when our Standard Shipping method is chosen. In some instances your order may ship in multiple shipments (due to product availability) if standard shipping is selected, we may use either carrier for each shipment. It is important you include an address that can receive both UPS and USPS deliveries. If you have a PO Box please provide your physical address as well as the PO Box or choose Priority Mail shipping to ensure your package is deliverable. Orders shipped to Alaska, Hawaii and Puerto Rico are subject to additional charges.
If ordering online, your charges will appear upon checkout. You will be notified of any fees that do not conform with our free and flat rate shipping policies. If you'd prefer to call Customer Service to place your Alaska, Hawaii, Puerto Rico or order, a representatives will gladly assist you: (848) 628-4768.
*Additional charges will be applied if the delivery address is incorrect, if the package needs to be forwarded to a different location, if the package is refused or unable to be delivered.
APO Addresses: We must ship via USPS to all APO addresses. Shipping costs are based on package weight.
Insurance Fees: There may be an additional charge to a high value package during transit. We will contact you if this is the case and you may opt out of the insurance at your risk and discretion.
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
|Register with Bongo and receive a U.S. shipping address.|
|Enter the Bongo address as both your billing and shipping address.|
|Use the credit card that you have on file with Bongo as the payment method.|
|Once the order arrives at Bongo, log into your account to forward to your country.|
If you have any questions, please feel free to contact Bongo through e-mail. They will be glad to assist you.